Overview

At MDA Foundation, we value the privacy of our clients and partners. This Privacy Policy outlines how we collect, use, store, and protect your personal information during your interactions with us whether it's through inquiries, appointments, site visits, or project coordination. We are committed to maintaining transparency and confidentiality in every aspect of communication and service delivery. Your trust is essential to us, and we handle all data with the highest level of integrity and care. We understand the importance of safeguarding your personal details in today’s digital environment. Our internal practices are designed to minimize risks and prevent unauthorized access. We treat your data as we would our own with respect and responsibility.

Information We Collect

We collect only the information necessary to provide you with tailored construction services. This may include your full name, phone number, email address, and specific project preferences you share with us. Additionally, we may maintain records of conversations or communications for reference and service improvement. All data is collected directly from you during form submissions, consultations, or service interactions. We do not collect sensitive personal data unless explicitly required for project compliance and with your consent. Our data collection process is clear and always based on your voluntary input. You remain in control of what you choose to share with us. We respect your privacy choices at every step.

How We Use Your Information

Your information is used exclusively for purposes related to your construction project and service experience with us. We use your contact details to manage appointments, provide updates, and coordinate site visits efficiently. Our goal is to deliver a seamless, customized experience throughout your project lifecycle. We also rely on this information to provide accurate guidance and recommendations. We do not use your information for unrelated marketing or third-party promotions. Your privacy is a key pillar of our ethical business practices. You can trust that every use of your information is for your direct benefit as our client.

Data Storage and Protection

We ensure your data is stored securely using encrypted systems and restricted access protocols. Only authorized personnel involved in your project have access to your information. MDA Foundation uses secure servers and regularly reviews its cybersecurity practices to protect your data against unauthorized access or misuse. Data is never stored on shared or public systems. We conduct internal audits to ensure policy compliance and ongoing security improvements. In the event of any potential breach, we have action plans in place to immediately protect your data and notify affected users.

Information Sharing

We do not sell or share your information with any third parties for commercial gain. When necessary, we may share limited information with trusted service partners such as architects, engineers, or technology providers strictly for project related purposes. All collaborators operate under confidentiality agreements and must comply with our data protection standards. Each third-party we work with is carefully vetted and briefed on our privacy policies. We maintain records of all data exchanges to ensure transparency and accountability. Any data shared is strictly limited to what is essential for task execution.

Your Rights and Choices

You have full control over the information you provide to MDA Foundation. You may request access to, correction of, or deletion of your personal information at any time. We will respond promptly to such requests and ensure compliance with all applicable data protection laws. If you feel your privacy has been compromised, we encourage you to contact us directly.

Data Retention

We retain your personal and project related information only for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Once the data is no longer needed, it is securely deleted or anonymized. We never hold information beyond what is relevant to your project timeline. Our systems are routinely reviewed to ensure that data purging policies are followed. You can also request early removal of your information if desired, and we will comply accordingly.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be communicated on our official platforms, and the updated policy will take effect immediately upon publication. We encourage you to review the policy periodically for any updates. Continued use of our services after policy changes implies your agreement with the updated terms. Transparency and communication remain our highest priority in these updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us. Our team is available to provide clear, friendly, and detailed responses to any inquiries. We’re committed to ensuring that your data rights are fully respected and protected. You can reach us via the following methods: at our office at 34/A, Chettiyar Nagar, Manikka, Shanmugapuram, Puducherry, 605009; by phone at +91 94881 93716; or by email at info@mda-foundation.org. We're here to help you understand your rights and the steps we take to keep your data safe.